Data Controller

About

My client builds technology that supports real‑world operational environments where data accuracy genuinely matters. This role acts as the first line of support across the platform, giving you deep exposure to how operational systems, data flows, and automation really work.

As a Data Controller, you’ll work closely with the Operations Team Lead and Operations Analyst, handling first‑line support queries, managing data exceptions, and helping identify processes that should be automated. You won’t just capture issues, you’ll help trace root causes and feed meaningful insights back to analysts and developers.

This role is designed as a launchpad. It builds the foundation for future growth into data analytics, operations analysis, or account management.

What you’ll be working on:

• Managing and resolving first‑line support queries via a ticketing system
• Logging, prioritizing, and escalating operational and data issues
• Order loading, pack planning, yield estimations, and reconciliations
• Investigating missing, incomplete, or illogical datasets
• Identifying repetitive tasks and opportunities for automation
• Understanding how business processes translate into data flows
• Supporting data accuracy across front‑end and back‑end processes (ETL exposure)
• Communicating clear problem statements to analysts and developers
• Contributing feedback that improves platform stability and usability

This is not a passive data‑entry role. It’s for someone who asks why, not just what.

Skills & Experience:

• Minimum 1–2 years’ experience in an operational, logistics, data, or analytical environment (beneficial, not essential)
• Strong numerical, analytical, and problem‑solving ability
• Advanced computer literacy, especially Excel
• High attention to detail and data accuracy
• Ability to work under pressure in a fast‑moving environment
• Strong written and verbal communication skills (English required)
• Comfortable collaborating across teams (operations, data, product)
• Curious mindset with an interest in systems, automation, and technology

Qualification:

• Degree preferred in Informatics, Industrial Engineering, Computer Science, Mathematics, Engineering, Business Administration, BCom, or Agricultural Economics
• Driver’s license (some travel required)