Data & Digital Analyst (m/w/d) 80 %

About

The Digital Solutions department, Data Management MK division, is looking for a personality as Data & Digital Analyst (m/f/d) 80% starting immediately or by arrangement. The Data Management team makes the digital impact of the Swiss Red Cross measurable. We operate a modern data landscape – from web analytics to cloud data warehouses to CRM connections – and provide data-based insights for fundraising and digital communication.

Responsibilities

• Responsibility for web analytics, reporting, and tracking (GA4, Looker Studio, Grafana): Development of dashboards, analysis of user behavior, customer journeys, and performance
• Definition, technical implementation, and quality assurance of tracking, including data protection and consent requirements according to nDSG (e.g., Consent Mode, cookie banner)
• Analysis, interpretation, and clear presentation of web and usage data, including derivation of concrete recommendations for action for operational and strategic issues
• Data-based planning, steering, and optimization of the Swiss Red Cross's digital activities
• Consulting and support for internal stakeholders and Red Cross member organizations: analyzing requirements, deriving measures, and accompanying implementation; central point of contact (SPOC) for web analytics and tracking, including coordination with agencies
• Further development of the analysis and tracking landscape, including data architecture, reporting systems, tracking setups, and A/B testing

Qualifications

• Completed university of applied sciences or higher vocational school degree in computer science, business informatics, or a related field with a focus on statistics/data analysis; further training in Data Science is an advantage
• Several years of professional experience in web analytics, tracking implementation, and in the setup and operation of dashboards and reports
• Confident handling of GA4, tracking concepts, SQL, and modern analysis and visualization tools
• Basic understanding of cloud data platforms (e.g., Snowflake) and CRM data structures (e.g., Salesforce) is an advantage
• Strong analytical skills, high affinity for data, and confidence in handling complex data and customer journeys
• High quality and service orientation, flexibility, and resilience, as well as a cross-team, independent, and goal-oriented way of working
• Excellent German skills (C1/C2) and good French and English skills (B2)

About the Swiss Red Cross

Join us in working towards a more humane world!

The Swiss Red Cross (SRK) is the largest humanitarian organization in Switzerland and provides a wide range of services for particularly vulnerable and disadvantaged people – both domestically and in around 30 countries worldwide. The national headquarters in Bern and Wabern also supports the member organizations and institutions of the SRK and creates the conditions for providing effective, efficient, and sustainable services.

Good to Know

Salary and Benefits

As an employee of the SRK, you benefit from numerous attractive salary and benefits.

• Download Overview of Salary and Benefits at the SRK PDF – 0.15 MB Opens a new window

What to Expect

• An unusual field of activity with a lot of scope for design in a modern analytics and data landscape (including GA4, Looker Studio, Grafana, Snowflake, dbt)
• Collegial and appreciative work environment
• Modern office spaces within walking distance of the train station
• Possibility for part-time remote work

How to Reach Us

We look forward to receiving your complete online application (cover letter, CV, work certificates, and diplomas) addressed to Ms. Doris Goldschmid. We only accept direct applications.

Ms. Doris Goldschmid Head of Personnel Recruitment/Consulting +41 58 400 42 55Opens a new window