Data & Digital Analyst (m/w/d) 80 %

About

The Digital Solutions department, Data Management MK division, is looking for a personality as Data & Digital Analyst (m/f/d) 80%.

The Data Management team makes the digital impact of the Swiss Red Cross measurable. We operate a modern data landscape – from web analytics to cloud data warehouses to CRM integrations – and deliver data-based impulses for fundraising and digital communication.

Data & Digital Analyst (m/f/d)

Join us in working towards a more humane world!

What you'll do

• Responsibility for web analytics, reporting, and tracking (GA4, Looker Studio, Grafana): Development of dashboards, analysis of user behavior, customer journeys, and performance
• Definition, technical implementation, and quality assurance of tracking, including data protection and consent requirements according to nDSG (e.g., Consent Mode, Cookie Banner)
• Analysis, interpretation, and clear presentation of web and usage data, including deriving concrete recommendations for action for operational and strategic issues
• Data-driven planning, steering, and optimization of the Swiss Red Cross's digital activities
• Consulting and support for internal stakeholders and Red Cross member organizations: analyzing requirements, deriving measures, and accompanying implementation; central point of contact (SPOC) for web analytics and tracking, including coordination with agencies
• Further development of the analysis and tracking landscape, including data architecture, reporting systems, tracking setups, and A/B testing

What you bring

• Completed university degree (FH or HF) in Computer Science, Business Informatics, or a related field with a focus on Statistics/Data Analysis; further training in Data Science is an advantage
• Several years of professional experience in web analytics, tracking implementation, and in building and operating dashboards and reports
• Proficient in GA4, tracking concepts, SQL, and modern analysis and visualization tools
• Basic understanding of cloud data platforms (e.g., Snowflake) and CRM data structures (e.g., Salesforce) is an advantage
• Strong analytical skills, high affinity for data, and confidence in handling complex data and customer journeys
• High quality and service orientation, flexibility, and resilience, as well as a cross-team, independent, and goal-oriented way of working
• Excellent German language skills (C1/C2) and good French and English language skills (B2)

What awaits you

• An extraordinary field of activity with a lot of creative freedom in a modern analytics and data landscape (including GA4, Looker Studio, Grafana, Snowflake, dbt)
• Collegial and appreciative work environment
• Modern office spaces within walking distance of the train station
• Possibility for part-time remote work

How to reach us

We look forward to receiving your complete online application (cover letter, CV, work references, and diplomas) addressed to Ms. Doris Goldschmid. We only accept direct applications.