SI
Data Platform Support / Operation Engineer (Durban)
Swan iT Recruitment
On-site Contract Mid Level Today
About the role
About
Our client based in Durban is seeking a Data Platform Support / Operation Engineer to join their team!
If you are a Developer with 5 -10 years experience in .Net, C#, MS sql, Postgres Sql and looking for a new opportunity, send your CV to us today.
Please note: This will be an on site position
Responsibilities
Operational support
- Triage and resolve tickets/alerts across all themes.
- Keep queues under control and avoid long-running “zombie” tickets.
Stability & improvement
- Maintain and improve runbooks for common requests and incidents.
- Identify noisy/repetitive issues and work with data engineering to:
- automate handling, or
- harden pipelines and data models.
Communication & hygiene
- Keep Jira tickets up to date and correctly themed.
- Communicate clearly with requestors and stakeholders
- Provide simple monthly stats by theme and highlight top pain points.
Requirements
- 5 -10 years experience in .Net, C#, MS sql, Postgres Sql
Responsibilities
- Triage and resolve tickets/alerts across all themes.
- Keep queues under control and avoid long-running “zombie” tickets.
- Maintain and improve runbooks for common requests and incidents.
- Identify noisy/repetitive issues and work with data engineering to automate handling, or harden pipelines and data models.
- Keep Jira tickets up to date and correctly themed.
- Communicate clearly with requestors and stakeholders.
- Provide simple monthly stats by theme and highlight top pain points.
Skills
.NETC#MS SQLPostgreSQL
Don't send a generic resume
Paste this job description into Mimi and get a resume tailored to exactly what the hiring team is looking for.
Get started free