Data Production Analyst (Contract)

About Sun Life

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Shine together
At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed.

Make life brighter
We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far‑reaching, and locally relevant.

Shape the future
With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities.

Join us. Together, we can make the future brighter.

Role Overview

Job Description: This is a contract role starting May 2026 to June 1 2027. Client Data Solutions (CDSS) in Group & Wealth Operations supports both Group Benefit and Group Retirement Services clients with all of their plan member data needs. We specialize in:

• Inbound bulk data files and automated feeds from our clients into Sun Life (e.g., demographic data loads, asset transfer‑in files, GRS enrolment and contribution feeds, etc.)
• Data loads, transfers, analysis and reporting to support client implementations, revisions, and ongoing service

Reporting to the Manager, Group Retirement Services, the Data Production Analyst is responsible for handling incoming work related to reporting, file formatting and entering member and plan level triggers with an emphasis on accuracy and efficiency. This may involve working with Client Services Teams, Client Relationship Executives, Business Projects and Solutions, IT, Implementation Project Managers and Plan Setup Specialists in Operations.

Responsibilities

• Format data files to load to Sun Life systems
• Request and manipulate reports
• Enter triggers and schedule jobs as requested by admin (and other internal partners)
• Manage workflow on rotation basis and handle inquiries
• Collaborate continuously with team members to identify and implement process improvements and best practices, in order to enhance efficiency and productivity
• Create documentation of business processes and provide training on new or enhanced processes when required
• Apply quality checking functions and adhere to the team workflow tracking processes

Requirements

• Intermediate to advanced Excel skills (formulas, VLOOKUP and pivot tables) required
• Experience working with large sets of data entry or data manipulation
• Ability to work under pressure and meet quick turnaround times
• Collaborative, analytical and solutions‑oriented
• Detail‑oriented, time management and prioritizing skills
• As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only as the position reports to a unilingual English‑speaking manager outside Quebec.

Nice to Have

• Knowledge of investment products is an asset.
• Knowledge of the Group Retirement Services business, products, and processes is an asset.
• Experience with various technologies are assets (e.g., SQL, Jira, Tableau, VBA Coding, secure websites, etc.)

Benefits

• As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office.
• Time off giving you the flexibility to focus on the moments that matter.
• 15 days' vacation per year plus care days
• Flexible Benefits from the day you join to meet the needs of you and your family.
• #LI‑Hybrid

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Compensation

• Salary Range: 58,000/58 000 - 93,000/93 000

Additional Information

• Job Category: Business Analysis - Process
• Posting End Date: 15/04/2026

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds. Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e‑mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling. We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Application

Visit Sun Life Careers to apply and learn more about joining a top employer for a brighter future.