Technical Program Manager

About

This is a contract position.

It is a hybrid role, with 3 days in Vienna, VA.

Responsibilities

• The Technical Program Manager (TPM) supports the Marketing Data Science organization by leading the delivery, integration, and operationalization of data-driven and analytics-enabled marketing capabilities.
• This role ensures that data platforms, pipelines, models, and AI-enabled use cases are delivered in a compliant, scalable, and production-ready manner—bridging Data Science innovation with enterprise execution.
• The TPM partners closely with Marketing Data Science, Marketing stakeholders, and Enterprise Technology teams to translate analytic concepts into actionable capabilities that enable targeting, measurement, experimentation, and member-centric decisioning at scale.
• Serve as the primary operational partner to Marketing Data Science teams, supporting intake, prioritization, and delivery of analytics use cases.
• Coordinate with ETS, data engineering, architecture, security, and risk teams to support data ingestion, access, and platform readiness.
• Translate analytic requirements (models, features, signals, measurement needs) into executable delivery plans.

Qualifications

• Extensive experience delivering complex, cross-functional technical or data-driven programs.
• Experience supporting marketing analytics, decision science, or data-informed personalization.
• Strong understanding of analytics, data platforms, and how models and insights are operationalized.
• Proven ability to work effectively with data scientists, engineers, and business partners.
• Advanced program management skills including planning, dependency management, and risk mitigation.
• Strong communication skills across technical and executive audiences.