Department Manager

What This Role Involves

The organisation is investing in its Kuruman operation, and this Department Manager position reflects that commitment. The successful candidate will work across the retail jobs function and contribute to the wider Northern Cape business.

Communication runs both ways. Managers across the retail jobs team in Northern Cape make time for one-to-ones, and people are expected to speak up early when something needs attention.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Kuruman.

Quality is everyone’s job. Whether the Department Manager is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Northern Cape is consistently high and consistently fair.

Your Future Here

This role can grow with you. Strong performers in the retail jobs team in Kuruman have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Kuruman team member.

Internal mobility is encouraged. People who start in Kuruman have moved into roles in other branches, specialist functions and project teams across Northern Cape.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Why Join Us

You will join a team that values respectful collaboration, honest feedback and shared wins. The Kuruman colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Northern Cape.

On top of that, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Kuruman keep progressing.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Kuruman teams.

What Your Day Looks Like

Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.

Practically speaking, the Kuruman office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Practically speaking, the rhythm rewards people who plan ahead but also pivot quickly when Northern Cape operations throw up the unexpected.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Kuruman.

Where You’ll Work

Practically speaking, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Kuruman site adheres to the standards expected of a responsible South African employer.

A respectful, professional environment is the standard in Northern Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Beyond that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Equal Opportunity

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Kuruman.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Kuruman.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Northern Cape.

Your Role

• Monitor shrinkage indicators and flag suspicious activity
• Respond to customer queries, complaints and product returns
• Assist with receiving deliveries and verifying goods against invoices
• Up-sell and cross-sell products in line with branch sales targets
• Maintain visual merchandising standards on the sales floor
• Ensure compliance with health, safety and consumer protection regulations
• Greet customers and provide a friendly, helpful in-store experience
• Support stock counts and assist with cycle-count investigations

Candidate Profile

• Numerate and accurate, with attention to detail on cash-ups
• Matric / National Senior Certificate (Grade 12)
• Ability to stand for long periods and work shifts including weekends
• Willingness to work public holidays and end-of-month peaks
• A clear criminal record verified through approved screening providers

If your CV speaks to the points above, this role is worth a closer look.