Deputy General Manager

Job Summary

Boutique Hotel in Hout Bay is looking for a Deputy General Manager focused on Administration. The focus of this role is to provide full Operational support to the General Manager, including admin management, compliance administration, payroll, gratuities, contracts, supplier agreements, eventing admin (weddings, anniversaries, etc.), and monthly reporting to finance.

Position Information

Recruiter : Phoenix Recruitment; Job Ref : JHB001216 / DB; Date posted : Thursday, March 19, 2026; Location : Hout Bay, South Africa; Salary : Monthly.

Duties

• Act as Duty Manager and assist with the day-to-day running of the property.
• Take full responsibility for all administrative functions.
• Follow standard procedures in an organized and proactive manner while ensuring customer satisfaction through exceptional service and professionalism.
• Prepare ad hoc reports, clerical and administrative duties.
• Train and supervise staff.
• Assign tasks, monitor performance, and ensure a high standard of work.
• Implement health and safety protocols to protect staff and guests.
• Ensure effective staff management within the guidelines of company policies and legislative requirements.
• Provide weekly and monthly reports as required.
• Control and manage stock levels and reports.

Requirements

• Grade 12.
• A formal qualification.
• At least 5 years’ experience within the hospitality industry.
• Staff management experience.
• Health & Safety knowledge.
• Sound administration skills.
• Sound financial skills.

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