Desktop Support Technician

Summary

We are seeking a highly motivated Desktop Support Technician to join a client in Sumterville, FL. This is a fully onsite contract role supporting end users. The ideal candidate will have strong technical troubleshooting skills, excellent time management, and the ability to work independently while providing high‑quality support.

Responsibilities

• Provide desktop and technical support to end users
• Support Active Directory functions, including user account management and troubleshooting
• Perform PC imaging, deployment, and hardware/software rollouts
• Utilize SCCM for system management, deployments, and updates
• Troubleshoot Microsoft Office and other standard enterprise applications
• Manage and organize workstation cabling and cable management
• Respond to service requests and incidents in a fast‑paced environment
• Prioritize tickets effectively while meeting SLA and time management expectations
• Maintain professionalism and adhere to hospital policies and procedures
• Work collaboratively with IT teams while remaining self‑directed

Requirements

• 4+ years of hands‑on desktop support experience
• Experience working with: Active Directory (AD), SCCM, PC imaging and deployments, and Microsoft Office
• Strong understanding of hardware, software, and peripheral troubleshooting
• Excellent time management and organizational skills
• Self‑motivated, dependable, and willing to take initiative
• Comfortable working in a fast‑paced, fully onsite setting
• Willingness to work overtime as needed

Work Arrangement

• 100% Onsite
• Monday–Friday, 8:00 AM – 5:00 PM
• Overtime: As needed

Contract Details

• Contract Length: 6 months
• Pay: $20-25/hr

Notes

• Assisting with Level I issues while a Sr. Tech is out on leave
• Imaging PC’s (they are still going through the Windows 10 to Windows 11 migration)
• PC Moves/setups in the Corporate Office