DevOps Automation Expert

DXC Technology (NYSE: DXC) empowers global companies to operate their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. Many of the world's largest companies and public sector organizations trust DXC to deliver exceptional service across the Enterprise Technology Stack, driving performance, competitiveness, and customer experience. Discover more about our commitment to excellence for customers and colleagues at DXC.com.

At DXC, we harness the power of technology to deliver essential IT services that help our clients modernize operations and drive innovation across their entire IT infrastructure. Our services span the Enterprise Technology Stack and include business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace solutions.

The DevOps Automation Expert is responsible for designing, implementing, and optimizing monitoring and automation solutions on the AWS platform. This role requires strong expertise in cloud architecture, containerization, and observability tools such as Kubernetes, Grafana, and Prometheus.

You will collaborate closely with development, operations, and security teams to ensure the availability, reliability, scalability, and security of DXC platforms.

Key Responsibilities

• Design and implement scalable monitoring and automation solutions on AWS.
• Continuously improve the existing DevOps platform through collaboration with internal and external stakeholders.
• Build capabilities around emerging DevOps tools and technologies aligned with business needs.
• Provide technical leadership, mentorship, and guidance to engineering teams.
• Advise stakeholders and customers on modern DevOps practices, tools, and automation strategies.
• Define and enforce DevOps processes, standards, and best practices.
• Ensure compliance with security policies and implement DevSecOps practices.
• Lead technical discussions, solution design, and delivery execution.

Jira & Confluence Administration

• Administer and manage Jira and Confluence environments ensuring high availability and performance.
• Customize workflows, permissions, dashboards, and reports.
• Configure and manage plugins, integrations, APIs, and webhooks.
• Provide user support, training, and documentation (runbooks, workflows).
• Collaborate with stakeholders to translate business requirements into tool configurations.

Required Skills & Experience

Core Technical Skills

• Strong experience with AWS Cloud (Public & Private) services:
  • Lambda, S3, EC2, ECS, EKS, Fargate
  • Route53, ELB/NLB
  • CloudWatch, IAM, VPC
  • Auto Scaling, AWS CLI, CloudFormation
• Hands-on experience with containerization and orchestration:
  • Docker, Kubernetes (EKS, Kops)
• Expertise in monitoring & observability tools:
  • Grafana, Prometheus, Fluentd
• Experience building and managing CI/CD pipelines:
  • Jenkins (master/slave configuration)
• Proficiency in DevOps tools:
  • GitHub, Jenkins, Jira, Confluence, Artifactory, Kibana
• Strong scripting skills:
  • Groovy, Python, Ruby, Go

Infrastructure & Automation

• Experience with Infrastructure as Code:
  • CloudFormation (required), Terraform (preferred)
• Configuration management tools:
  • Ansible (preferred)
• Experience with auto-scaling and cloud architecture design principles
• Knowledge of configuration-as-code and documentation-as-code

Systems & Networking

• Solid understanding of:
  • AWS networking and security
  • DevSecOps principles
  • Reverse proxy servers (NGINX)
• Hands-on experience in Unix/Linux administration
• Understanding of AWS billing and cost optimization

Experience Requirements

• 10-12 years of overall IT experience
• Minimum 4 years of hands-on experience with Kubernetes and containerization
• Proven experience building Docker containers across multiple technologies
• Strong experience working in Agile environments

Preferred / Good-to-Have Skills

• Advanced Kubernetes administration (cluster upgrades, scaling, best practices)
• Experience with Terraform and Ansible
• Strong background in AWS networking and security architectures

Soft Skills

• Excellent troubleshooting and problem-solving abilities
• Strong communication and stakeholder management skills
• Leadership mindset with mentoring capabilities
• Ability to work in a fast-paced, collaborative environment

Additional Information

• This role supports a 24x7 operations environment, requiring flexibility for on-call or shift-based support.
• US regular business hours 8 EST - 4.30 EST (+/- 1 hr)

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.