Digital Commerce Planning Analyst

OUR MISSION

The Digital Commerce (Dcomm) Planning team at ShopriteX is the analytical engine driving Africa's largest retailer toward a seamless, data-led omnichannel future. The team focuses on scaling delivery networks and optimizing customer experiences through rigorous operational planning.

ABOUT THE ROLE

The Dcomm Planning Analyst enables effective network planning by independently analyzing demand, capacity, and customer behavior to generate actionable insights. You will be responsible for producing accurate forecasts and supporting store optimization to ensure service reliability.

MAIN DUTIES

The position involves the following core responsibilities: • Demand & Forecasting: Support demand forecasting accuracy, participate in planning reviews, and refine outputs based on historical sales and changing market conditions. • Network Optimization: Develop network requirement documentation, execute optimization activities, and support design initiatives by delivering analytical inputs and testing scenarios. • Capacity Analysis: Monitor fluctuations to identify pressure points and risks, escalating material constraints with data-supported recommendations to address challenges. • Stakeholder & Performance Management: Produce regular performance reports for management, collaborate across marketing and finance teams, and engage with operations to ensure planning remains practical.

Compliance and Data Integrity

The candidate must maintain high standards of governance. • Standards: Maintain compliance with company policies and governance standards to support risk management and organizational controls.

REQUIREMENTS

Candidates must meet these essential and preferred criteria: • Education: A Degree or Diploma in Supply Chain Management, Data Analysis, or a related field is essential. • Professional Experience: Minimum of 4 years of experience in demand planning, data analysis, or a related analytical role is required. • Technical Skills: Strong Excel skills and proficiency in MS Office 365 are essential; familiarity with forecasting software and analytics tools is preferred. • Core Competencies: Requires strong analytical thinking, attention to detail, business acumen, and the ability to work collaboratively in a fast-paced environment.