Digital Experience Manager

About

The Digital Experience Manager for Aveeno will own the strategy, content planning and creation, as well as development and optimization of digital experiences across owned channels (Website, CRM, etc.). This role focuses on delivering seamless, engaging, and personalized consumer experiences that align with brand objectives and drive engagement throughout the consumer journey. Working closely with cross-functional teams, the Digital Experience Manager will manage day-to-day execution of the digital product roadmap and contribute to continuous improvement initiatives.

Responsibilities

• Own the strategy, content plan, and execution for all Aveeno digital experiences (Website, CRM, guided selling), ensuring alignment with brand objectives.
• Collaborate with brand category partners and media teams to maintain a consistent and engaging consumer experience across owned channels
• Assist in creating and optimizing high-quality, SEO & AEO-friendly content that drives engagement and organic visibility.
• Monitor content performance and recommend updates or improvements based on data and consumer trends.
• Execute email marketing campaigns using automation tools to deliver personalized communications based on consumer behavior.
• Track CRM list growth and apply best practices for list hygiene and segmentation.
• Create and monitor key performance indicators (KPIs) for digital initiatives and provide insights to inform continuous improvement.
• Work within Agile product development processes, contributing to sprint planning and backlog refinement.
• Partner with cross-functional teams to ensure timely delivery of projects and seamless integration across platforms.

Qualifications

• Candidates must be legally authorized to work in the United States
• Bachelor’s degree in Marketing, Business, Technology, or a related field
• Experience: 5-8 years in digital marketing, eCommerce, or consumer experience management.
• Strong understanding of digital platforms, content optimization, and consumer engagement strategies.
• Ability to manage multiple projects and collaborate effectively with cross-functional teams.
• Familiarity with analytics tools (e.g., Google Analytics) and data-driven decision-making.
• Excellent communication skills (written and verbal) and attention to detail.
• Creative problem-solving skills and a proactive approach to improving consumer experiences