Senior Digital Product Manager

About

As a Senior Digital Product Manager, you lead cross-functional teams to deliver high-impact, customer-centric solutions that align with company strategy. You own complex product domains or capabilities, deeply understand customer pain points, and translate strategy into a clear roadmap with measurable outcomes. You operate with autonomy and are trusted to drive results across teams.

Essential Functions

• Own the vision, strategy, and roadmap for a critical product area or customer journey
• Lead discovery work—customer interviews, competitive research, and data analysis—to identify opportunities
• Collaborate closely with engineering, design, marketing, and operations to build and launch solutions
• Define and track KPIs to evaluate feature success and inform iteration
• Drive prioritization across competing demands and communicate rationale clearly to stakeholders
• Influence cross-functional leaders and executives to gain buy-in on product direction
• Mentor junior PMs and support organizational learning and best practices

Qualifications

Preferred Qualifications:

• Experience in digital product management, with a strong focus on integration platforms or API-first products.
• Hands-on experience with REST APIs, webhooks, GraphQL, gRPC, SOAP, or similar integration technologies.
• Proven ability to define product strategy, build and manage roadmaps, and make data-driven decisions.
• Strong written and verbal communication skills, with the ability to influence and align diverse stakeholders.
• Solid understanding of Lean and Agile product development practices.
• Experience with digital product monetization, platform economics, or developer ecosystems.
• Background in large-scale, enterprise, or platform-based digital products.

Education

Minimum Education

Bachelor’s degree in Business, Economics, Computer Science, Engineering, or related field.

Experience

Minimum Experience

• 4 years of experience in product management, business analysis, or a related field.

Knowledge, Skills, and Abilities

• Demonstrated ability to manage stakeholder relationships, facilitate communication, and drive execution.
• Strong analytical skills with experience in data interpretation, market research, and business case analysis.
• Excellent verbal and written communication skills with experience preparing executive-level presentations.

Compensation

Pay: Memphis, TN. $9,719.96/mo - $16,523.93/mo.; Plano, TX & Pittsburgh, PA.$10,231.53/mo - $17,393.61/mo. Pittsburgh, PA

Location Details

This position will be hybrid in either Memphis, TN., Pittsburgh, PA., Plano, TX. and candidates must live within a 50-mile radius. Employees will be required to work at a FedEx office location up to several times per week.

Benefits

For details on our comprehensive benefits, click here.

Equal Opportunity Employer

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Federal Employment Laws

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)