Digital Operations Lifecycle Engineer - Platform Management

Your role in the team

• You are responsible for the engineering and remote commissioning of customer projects worldwide, acting as a controller (Supervising) in an international environment.
• You assist in conducting end-to-end release tests and actively contribute to the preparation of proposals.
• In close collaboration with relevant stakeholders and the development department, you ensure that our software is continuously, purposefully, and sustainably developed further to securely support the lifecycle of our IT/OT applications.
• You will take over operational tasks as well as 2nd-level support for network, security, IT/OT systems, applications, and services.
• You provide technical support to the Customer Support team in problem analysis and troubleshooting, thereby making a significant contribution to the stability and quality of our solutions.
• You are involved in IT/OT Asset Management, including the maintenance and further development of SAP and ServiceNow structures as well as other necessary tools.
• You are responsible for knowledge transfer, conducting coaching sessions, and creating and maintaining training materials.

What we offer

• Flexible working - Mobile working and flexible scheduling are integral parts of our culture - for a work-life balance that suits your needs.
• Personalized further training - We specifically focus on promoting your individual potentials and interests.
• 30+ days of vacation - With us, you get more than 30 days off because we know: It not only does good for the soul but also recharges your energy reserves.
• Team events - Team spirit doesn't know an end of the working day for us - that's why we also enjoy spending time together outside the office.
• Rewarding benefits - To keep your mind free and give your best at work, a fair compensation package and additional perks are essential for us.
• Dogs welcome - Your four-legged companion is warmly welcomed at the Regensburg location and can spend the day with you in the office.

Technologies and skills

• ServiceNow
• SAP

Our expectations:

Qualifications

• You possess advanced knowledge in IT/OT systems, networking, security, or digital services.
• You work in a structured, independent, and solution-oriented manner.
• You are a team player, communicative, and comfortable working in an international environment.
• You have very good German skills and good English skills.

Experience

• You have several years of professional experience in the IT/OT, Digital Operations, or Service Management environment, ideally according to ITIL.
• You have experience in taking on responsibility for subprojects.
• You have experience working with SAP and/or ServiceNow systems, ideally in the context of IT/OT services, asset, or service management.

Benefits

• Flexible Working Hours
• Bonus Payments