Director, Account Management, Travel
Mastercard
About the role
Job Title
Director, Account Management, Travel
Overview
We are seeking a Director, Account Management – Travel Vertical to lead strategic relationships with some of the world’s most prominent travel companies. This role is responsible for driving revenue growth, expanding partnerships, and positioning our payments, security, and data solutions as critical enablers of client success.
This is a senior, customer facing role requiring direct engagement with C-level executives, ownership of complex account strategies, and close collaboration across internal teams. The position involves travel and offers the opportunity to build long term partnerships with marquee players across the travel ecosystem.
Role
- Own a portfolio of top‑tier travel relationships, with accountability for revenue growth and long‑term partnership value.
- Develop and execute multi‑year account strategies, engaging senior and C‑level stakeholders with a consultative approach.
- Identify client needs and expand adoption of payments, fraud, cybersecurity, and data solutions.
- Lead annual planning and QBRs, aligning client priorities with commercial outcomes.
- Partner cross‑functionally (product, services, risk, analytics, legal) to deliver integrated solutions.
All About You
- Proven experience in payments account management or consultative sales, ideally within or adjacent to travel.
- Track record managing large, complex, executive‑level client relationships.
- Strong commercial and analytical acumen – comfortable owning account strategy and economics.
- Executive presence with the ability to influence, advise, and challenge senior stakeholders.
- Collaborative, self‑directed, and effective in a matrixed environment.
- Willing to travel as needed to support client engagement.
Job Posting Window
Posting windows may change based on the volume of applications received and business necessity. Candidates are encouraged to apply expeditiously.
Compensation & Benefits
To find US Salary Ranges, visit People Place. Under the Compensation tab, select "Salary Structures." Within the text of "Salary Structures," click on the link "salary structures 2025," through which you will be able to access the salary ranges for each Mastercard job family.
For more information regarding US benefits, visit People Place and review the Benefits tab and the Time Off & Leave tab.
Requirements
- Proven experience in payments account management or consultative sales, ideally within or adjacent to travel
- Track record managing large, complex, executive‑level client relationships
- Strong commercial and analytical acumen – comfortable owning account strategy and economics
- Executive presence with the ability to influence, advise, and challenge senior stakeholders
- Collaborative, self‑directed, and effective in a matrixed environment
- Willing to travel as needed to support client engagement
Responsibilities
- This role is responsible for driving revenue growth, expanding partnerships, and positioning our payments, security, and data solutions as critical enablers of client success
- This is a senior, customer facing role requiring direct engagement with C-level executives, ownership of complex account strategies, and close collaboration across internal teams
- The position involves travel and offers the opportunity to build long term partnerships with marquee players across the travel ecosystem
- Own a portfolio of top‑tier travel relationships, with accountability for revenue growth and long‑term partnership value
- Develop and execute multi‑year account strategies, engaging senior and C‑level stakeholders with a consultative approach
- Identify client needs and expand adoption of payments, fraud, cybersecurity, and data solutions
- Lead annual planning and QBRs, aligning client priorities with commercial outcomes
- Partner cross‑functionally (product, services, risk, analytics, legal) to deliver integrated solutions
Benefits
Skills
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