Director of Network Engineering

Overview

The Director of Network Engineering leads, manages, mentors, and develops the technology teams across OneTech teams including Architecture, Edge & Distributed Networks, Engineering, Security and Operations.

Primary Responsibilities

• Strategic Leadership: Develop and execute network strategies aligned with business growth, including cloud migration and disaster recovery.
• Team Leadership: Mentor, hire, and manage network engineers and managers, fostering a high-performance culture.
• Operational Excellence: Oversee 24/7/365 operations, establishing standardized procedures (SOPs/MOPs) and metrics (KPIs/SLAs) for uptime, efficiency, and preventive maintenance.
• Infrastructure Management: Oversee the architecture and maintenance of data center, cloud and warehouse WAPs, routers, switches, firewalls, and VPNs.
• Financial Stewardship, Budget and Vendor Management: Own capital (CapEx) and operational (OpEx) budgets, driving cost-optimization initiatives and long-term capacity planning. Manage departmental budgets, vendor negotiations, and RFP processes.
• Risk, Security, & Compliance: Ensure network security and compliance with industry standards and regulations.
• Vendor & Stakeholder Governance: Manage relationships with network and cloud providers, and external technical partners to ensure service-level obligations are met.
• Performance Optimization: Proactively monitor and troubleshoot network performance to ensure maximum uptime.

Additional Primary Responsibilities

• Provides leadership, direction, and performance of technical teams to ensure the delivery of IT services.
• Provides the vision and leadership for the team ranging from short term tactical steps to long term direction and strategy.
• Leads strategic technological planning to achieve business goals by prioritizing technology initiatives to enhance the enterprise architecture and coordinating the evaluation, deployment, and management of current and future technologies.
• Provide stretch opportunities and coaching to develop team and deliver results
• Develop business case justifications and cost/benefit analyses for technology spending and initiatives
• Collaborate with the appropriate departments and outside vendors to develop and maintain a technology plan that supports organizational needs
• Directs development and execution of a disaster recovery and business contingency plan
• Analyzes complex business needs and recommends technical solutions to the Executive Team
• Ensures adequate IT resources and support for remote users (including international travelers and employees), and subsidiaries
• Provides technical support in addressing building and equipment maintenance services, along with other services necessary for buildings and business operations
• Defines and communicates corporate procedures, policies, and standards for the organization for acquiring, implementing, and operating hardware and software
• Contributes collaboratively within a fast-paced environment to ensure design and delivery of high-quality solutions which adhere to industry standards for architecture, security and privacy, and best practices
• Conducts research to remain up-to-date and knowledgeable in regard to industry trends and emerging technologies in anticipation of new business processes and system alterations
• Directs and prioritizes the workload of subordinate personnel and assists with workload prioritization as needed
• Ensures continuous delivery of technical services through oversight of service level agreements with end users and monitoring of systems, programs, and equipment performance
• Conducts and coordinates analysis, design and implementation of computer-based information systems to meet user requirements
• Performs performance and conducts interviews and makes recommendations for new hires, consultants and/or replacement personnel
• Ability to lead a team environment with Agile delivery values

Agile Delivery Values

• Openness - Team and stakeholders agree to be open about all work and challenges
• Commitment - Personally commit to achieving the goals of the team
• Respect - Respect your team members to be capable and independent
• Courage - You have courage to do the right thing and work on tough problems
• Focus - Everyone focus on the work in the sprint and the goal of the scrum team. Rise and fall as a team

Minimum Qualifications

• Deep understanding of network architecture, technologies, tooling, and management.

• 10+ years managing large Networks

• Network Security Operations

• Edge & Distributed Networks

• Network Engineering

• Network Architecture

• Network Availability and Resiliency

• 10+ years of experience managing network operations analyst and engineers

• 5+ years of experience managing managers

• Basic understanding of compute operations, server OS, Identity and access, ITIL frameworks, DevOps pipelines and SRE roles, ITSM/ITOM and automation tools.

• Experience managing multiple large projects across multiple functions including planning, analysis, design, development, implementation, and satisfaction of project requirements.

• Experience managing and mentoring team members including providing stretch opportunities and coaching to develop team and deliver results.

• Proven experience successfully managing business and technical resources under an integrated project plan to ensure the alignment of resources.

Preferred Qualifications

• Master's Degree
• Project Management (PMI) or Agile Certification
• Competent with SAFe, Scrumban, XP, Kanban, Lean, and other Agile frameworks
• Experience with DevOps, SRE, and CI/CD platforms
• Experience in food and beverage, CPG or distribution industry

Physical Demands

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor) or adding machine
• Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 48lbs