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mimi

Director of Customer Success — EdTech Enterprise Growth

Amplify

US · On-site Full-time Lead 1w ago

About the role

About

A leading educational technology company is seeking a Customer Success Manager to lead and mentor a regional team.

Responsibilities

  • Develop operational plans to enhance customer retention and engage with enterprise clients, resolving high-stakes issues effectively.

Requirements

  • Over 5 years of relevant experience
  • Strong analytical skills
  • Proficiency in Gainsight and Salesforce

Benefits

  • Supportive environment
  • Comprehensive benefits

Salary

  • Competitive salary up to $145,000

Requirements

  • Strong analytical skills
  • Proficiency in Gainsight
  • Proficiency in Salesforce

Responsibilities

  • Develop operational plans to enhance customer retention
  • Engage with enterprise clients
  • Resolve high-stakes issues effectively

Benefits

comprehensive benefits

Skills

GainsightSalesforce

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