Director of Security & Compliance

About

This is a unique opportunity to join a high-profile, community-connected entertainment and hospitality operation in Northwest BC that plays an important role in the region’s tourism, guest experience, and economic activity. Operating within a highly regulated environment, the organization is committed to creating a safe, professional, and welcoming experience for guests, employees, and partners alike. The Director of Security & Compliance will serve as a key operational leader, responsible for overseeing all aspects of physical security, surveillance coordination, regulatory compliance, risk management, and incident response across the property. This is a highly visible leadership role requiring strong judgment, operational maturity, and the ability to lead teams in a fast-paced environment where professionalism, accountability, and relationship-building are essential.

Beyond managing day-to-day security operations, the successful candidate will help shape the broader safety culture of the organization, partnering closely with senior leadership to strengthen operational standards, team development, emergency preparedness, and regulatory compliance. The role is ideal for a hands-on leader who thrives in dynamic environments, understands the importance of balancing guest service with operational integrity, and values being part of an organization with strong regional and community connections.

Description

Security Operations

• Oversee daily security operations including incident response, patrols, access control, and emergency response procedures.
• Manage surveillance systems, alarm monitoring, access control systems, and physical security infrastructure.
• Maintain a professional and visible security presence throughout the property.
• Partner with senior operational leadership to ensure compliance with all gaming and security standards.

Team Leadership & HR

• Lead, schedule, and develop security and facilities teams across multiple shifts.
• Conduct coaching, performance management, and corrective action processes where required.
• Support ongoing staff development through training focused on compliance, emergency response, customer service, and security procedures.

Compliance & Regulatory Oversight

• Ensure compliance with all applicable gaming, security, and regulatory requirements.
• Liaise with regulatory bodies, inspectors, and law enforcement when required.
• Support AML and FINTRAC-related compliance obligations and reporting protocols.

Incident Management & Investigations

• Lead investigations related to incidents, accidents, policy breaches, and security concerns.
• Oversee documentation, evidence preservation, and reporting standards.
• Coordinate emergency responses, including medical situations, evacuations, and law enforcement involvement.

Risk Management & Auditing

• Conduct ongoing risk assessments and recommend mitigation strategies.
• Develop and maintain security policies, procedures, and audit practices.
• Manage departmental budgets while ensuring operational effectiveness and service standards.

Requirements

Qualifications

• Previous leadership experience within security, gaming, hospitality, law enforcement, or other regulated operational environments.
• Strong understanding of compliance, investigations, reporting, and operational risk management.
• Proven ability to lead and motivate teams in high-pressure environments.
• Excellent communication and documentation skills.
• Ability to obtain and maintain all required gaming and security certifications and licensing.
• Sound judgment, professionalism, and strong conflict resolution capabilities.

Assets

• Experience in gaming, casino, entertainment, or other highly regulated environments.
• Familiarity with AML/FINTRAC processes and incident management systems.
• Background in criminology, law enforcement, or security management.
• Experience with policy development, auditing, and emergency response coordination.

Corporate Culture

• Competitive compensation package - $75-80K
• Relocation support available for the right candidate.
• Opportunity to join a respected regional operation with strong community ties and long-term growth potential.
• Leadership role with meaningful operational impact and visibility.

Contact Michelle Doucette at 604.734.5584 x3 or submit your resume in confidence below.