Director of Warehousing

About

Our client, a well-established organization within art & framing supplies, are seeking a Director of Warehousing to lead and fully own warehouse and distribution operations. This is a newly created leadership role with a strong mandate to modernize, optimize, and elevate warehouse performance.

The ideal candidate will bring both strategic vision and a hands-on leadership style to transform current processes, improve efficiency, and implement scalable systems that support future business growth, particularly in e-commerce, fulfillment and production operations.

Responsibilities

• Oversee all warehouse operations, including receiving, inventory, picking, packing, shipping, production, and e-commerce fulfillment.
• Lead and develop a team of 22, establishing KPIs and driving accountability.
• Assess and optimize warehouse layout, workflows, and systems; implement efficient, scalable processes to improve accuracy, speed, and support growth.
• Ensure timely, accurate online order fulfillment; partner cross-functionally to enhance delivery experience and manage peak demand.
• Provide leadership, coaching, and performance management; support change initiatives and foster a culture of accountability and continuous improvement.
• Develop and execute warehouse strategy aligned with growth objectives, including implementing technology solutions and collaborating with key stakeholders.

Requirements

• 8-10+ years of progressive experience in warehouse, distribution, or logistics operations.
• Proven experience leading warehouse transformation, process improvement, or system implementation initiatives is a plus.
• Strong leadership experience managing teams in a hands-on environment.
• Experience with e-commerce fulfillment operations, Acumatica is an asset.
• Demonstrated ability to implement KPIs and drive operational performance.
• Familiarity with warehouse management systems (WMS) and inventory control best practices.
• Strategic thinker with a hands-on, roll-up-your-sleeves approach.
• Strong problem-solving and process optimization skills.
• Change management expertise, particularly in legacy environments.
• Excellent communication and leadership skills.
• Highly organized with a focus on efficiency and continuous improvement.