Director, Software Engineering

Position Summary

Walmart is seeking a Director of Associate Listening & Relations to lead the strategy, platforms, and insights that power our enterprise associate listening ecosystem. This leader will drive initiatives that enable Walmart to continuously capture associate feedback, identify friction points, and translate insights into meaningful actions that improve the associate experience. This role will partner closely with leaders across Global People, Product, Technology, and Business teams to evolve listening capabilities across surveys, digital feedback channels, and associate relations signals. The Director will ensure these insights are integrated, actionable, and connected to operational improvements and leadership decision‑making.

What You'll Do

Lead the strategy, platforms, and insights for Walmart’s enterprise associate listening ecosystem, driving continuous capture of feedback, identification of friction points, and translation of insights into actions that improve the associate experience.

Key Responsibilities

• Define and execute the strategy for Walmart’s enterprise associate listening platform.
• Lead cross‑functional teams delivering scalable products, analytics, and workflows that enable proactive issue identification and resolution.
• Translate associate insights into business actions and measurable outcomes.
• Influence senior stakeholders and align priorities across multiple organizations.
• Build and lead high‑performing teams while fostering a culture of ownership, innovation, and operational excellence.

People Leadership, Culture & Wellbeing

• Builds and grows high‑performing teams through mentorship, coaching, and active engagement.
• Sets clear expectations, fosters psychological safety, and prioritizes team wellbeing in alignment with Walmart’s values.
• Enables professional development and succession planning across teams, ensuring long‑term talent sustainability.

Cross‑Functional Collaboration & Roadmap Alignment

• Manages engineering dependencies and project execution across multiple products and services.
• Ensures roadmap and milestone alignment with broader organizational priorities through effective stakeholder management and coordination.
• Leverages generative AI tools (for example, ChatGPT) for program planning, risk mitigation, and reporting optimization.

Technical Ownership

• Demonstrates responsibility for deliverables, ensuring solutions meet quality standards and business objectives.
• Takes initiative to resolve issues and drive projects to completion.

Technical Judgment

• Applies sound reasoning to make informed technical decisions, balancing trade‑offs and considering long‑term impacts on system architecture and business goals.

Change Agility

• Adapts quickly to change, embraces new technologies, and understands the broader system context.
• Anticipates the downstream effects of technical choices and integrates feedback to improve outcomes.

Collaboration

• Works effectively across teams, openly shares knowledge, and communicates complex ideas clearly to both technical and non‑technical stakeholders.

Innovation & Continuous Improvement

• Proactively seeks opportunities to enhance processes, tools, and products.
• Encourages experimentation and learning to drive ongoing improvement.

Benefits

• Competitive pay with performance‑based bonus awards.
• Health benefits: medical, vision, and dental coverage.
• Financial benefits: 401(k), stock purchase, and company‑paid life insurance.
• Paid time off (PTO) including sick leave, parental leave, family care leave, bereavement, jury duty, and voting.
• Additional benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• PTO and/or PPTO can be used for vacation, sick leave, holidays, or other purposes; amount depends on job classification and length of employment and meets or exceeds applicable paid sick‑leave laws.
• For PTO information: https://one.walmart.com/notices
• Live Better U: Walmart‑paid education benefit program covering high school completion to bachelor’s degrees, English Language Learning, and short‑form certificates; tuition, books, and fees fully paid.
• Eligibility requirements may apply; benefits are subject to change and specific plan or program terms.
• For benefits and eligibility information: One.Walmart

Compensation

• Annual salary range: $156,000.00 – $312,000.00
• Additional compensation includes annual or quarterly performance bonuses.
• Additional compensation for certain positions may also include stock.

Minimum Qualifications

• Option 1: Bachelor’s degree in computer science, computer engineering, computer information systems, software engineering, or related area and 6 years’ experience in software engineering or related area.
• Option 2: 8 years’ experience in software engineering or related area.
• 3 years’ supervisory experience.

Preferred Qualifications

• Master’s degree in computer science, computer engineering, computer information systems, software engineering, or related area and 4 years’ experience in software engineering or related area.

Primary Location

10900 NE 4th St, Bellevue, WA 98004, United States of America

Drug‑Free Workplace

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a zero‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.