Director Software Quality Assurance

Role : Director Software Quality Assurance

Location : Mississauga, Ontario, Canada

Coforge is looking for Director Software Quality Assurance . The QA Director is responsible for working with the existing leadership team to design, implement and maintain quality assurance strategies, methodologies, and best practices. The QA Director will also lead a team of QA professionals while collaborating with account teams to deliver differentiating QA solutions to our clients.

Responsibilities: • Primary responsibility on E2E operations providing leadership, guidance, timely adherence, decision making on various operation activities - resource management, external hiring in alignment with customer. • Strong understanding of managed service and handled similar project/program in large scale • Established TCOE setup in the past and aware of the enablers and challenges • Good understanding of metrics and approach towards improvement • Conduct Periodic delivery and risk reviews with the key leads and customer on a weekly basis • Execute mind sharing and mining with customer by bringing in industry best practices, tools, and accelerators as applicable • Single point of contact for all client and delivery escalations – Ensure right collaboration and timely resolution of issues • Drive Transformation initiatives across various programs • Able to articulate automation challenges and how he/she delivered complex engagement. • Drive continuous improvement and help in extending and taking business outcome to customer and stakeholders. • Monthly governance with client to present similar best practices, solutions from other accounts, discuss pipeline business opportunities, delivery, and Resourcing challenges

Required Skills/Qualifications • 15+ years of experience minimum in testing delivery role, managing portfolios. • Strong knowledge of SDLC, testing methodologies, test strategy/planning, test design & execution • Strong Life science experience, able to articulate the best practices across life cycle system • Strong in Communication and able to articulate. • Agile knowledge is a must including various Agile ceremonies & processes. • Automation tools knowledge and experience in any one of automation tool • Hands on experience with Test Management & Defect Management tools like, XRAY, JIRA etc • Bachelor’s degree in Computer science or equivalent qualification