Director of Technical Program Management

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.

About the Role

Kaseya is seeking a seasoned Director of Technical Program Management (TPM) to lead strategic, cross-functional technical initiatives that accelerate innovation across it’s product lines. This leader will drive alignment between engineering, product, security, operations, customer success, and go-to-market teams, ensuring predictable and high-quality delivery across a complex, fast-growing, global organization.

This role is ideal for someone who thrives in high-scale SaaS environments, understands enterprise IT operations and MSP workflows, and can bring operational rigor to multi-product, multi-team technology programs.

Key Responsibilities

Technical Program Leadership

• Own end-to-end delivery of large-scale, multi-quarter programs spanning cyber security, IT automation, cyber resilience, and platform modernization.
• Define program scope, technical dependencies, timelines, and execution frameworks in coordination with engineering and architecture teams.
• Drive governance, program dashboards, OKRs, and reporting mechanisms that create transparency for executives and global teams.

Cross-Functional Alignment

• Work closely with Product Management to translate business priorities into executable technical plans aligned to Kaseya’s product roadmap.
• Partner with Engineering leaders to define scalable architectures, standardized delivery workflows, and cross-product integration strategies.
• Collaborate with Security, Cloud Ops, Compliance, and Support teams to ensure releases are secure, reliable, compliant, and ready for customer adoption.
• Coordinate with M&A integration teams to rapidly align newly acquired products into Kaseya’s platform ecosystem.

Team Leadership & Development

• Lead, grow, and mentor a team of Technical Program Managers across global offices, building a culture focused on execution excellence, accountability, and operational rigor.
• Establish TPM best practices, tools, templates, and communication models that scale across a distributed engineering environment.
• Coach TPMs on technical depth, stakeholder management, and program orchestration skills.

Operational Excellence

• Introduce and enforce delivery processes that improve predictability, quality, speed, and cross-team collaboration.
• Identify risks, bottlenecks, and systemic issues, driving proactive mitigation strategies and long-term improvements.
• Champion process automation, release readiness, and continuous improvement across Kaseya’s engineering organization.

Executive Communication

• Provide crisp, data-driven program updates to C-level executives, including risks, decisions needed, and impact to roadmap commitments.
• Drive cross-functional decision-making with clarity, urgency, and business-oriented thinking.

Required Qualifications

• 15+ years experience leading technical programs, engineering initiatives, or enterprise product implementations.
• 10+ years managing technical or program teams in fast-paced software development environments.
• Demonstrated success delivering complex, distributed software programs across multiple teams and geographies.
• Excellent communication and negotiation skills, with the ability to influence senior leaders and align diverse teams.

Preferred Qualifications

• Strong background in SaaS, cybersecurity, enterprise IT systems, or MSP-focused platforms.

Compensation:

• Base = $210,000 - $245,000

Additional information

Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.