Dispatch Manager

An opportunity exists for an experienced Dispatch Manager within a FMCG cold chain operation, responsible for overseeing warehouse, fridges, and outbound distribution activities, based in Northern KZN.

This role is critical to ensuring accurate, time-sensitive despatch of perishable goods, aligned to production and logistics schedules.

Responsibilities

• Manage daily despatch, receiving, and warehouse operations
• Oversee cold storage (fridge) operations and stock integrity
• Drive stock control, stock rotation (FIFO), and inventory accuracy
• Lead large teams across despatch, stores, and warehouse functions
• Ensure accurate and timely loading of vehicles for distribution
• Monitor KPIs: dispatch accuracy, stock losses, productivity
• Implement process improvements and cost-saving initiatives
• Manage warehouse layout, space utilization, and workflow
• Coordinate closely with logistics, production, and sales teams
• Ensure compliance with safety, hygiene, and operational standards
• Manage returns, damages, and reconciliation processes
• Report on operational performance and efficiencies