Duck Creek Business Analyst

Key Responsibilities

• Gather, analyze, and document business requirements for Commercial and Specialty Lines insurance products.
• Work with Underwriting, Product, Claims, and Operations teams to understand business processes and translate them into functional specifications.
• Prepare Business Requirement Documents (BRD), Functional Specifications, and User Stories.
• Facilitate workshops, requirement gathering sessions, and stakeholder meetings.
• Support configuration and enhancement of Policy Administration Systems (PAS).
• Perform gap analysis between current systems/processes and business needs.
• Assist QA teams in test case creation, UAT support, and validation.
• Ensure regulatory and compliance requirements are captured in system changes.
• Support data mapping, integrations, and API requirements with downstream systems.
• Track requirements through the SDLC lifecycle and ensure alignment with project objectives.

Required Skills & Experience

• 5+ years experience as a Business Analyst in the Insurance domain.
• Strong knowledge of Commercial Lines or Specialty Lines products, such as:
  • General Liability
  • Commercial Property
  • Professional Liability
  • Workers Compensation
  • Umbrella / Excess
• Experience working with Policy Administration Systems (PAS).
• Strong knowledge of policy lifecycle:
  • Submission
  • Quote
  • Bind
  • Policy issuance
  • Endorsements
  • Renewals
  • Cancellations
• Experience with Agile / Scrum delivery models.
• Strong documentation and communication skills.
• Experience working with cross-functional teams and vendors.

Preferred Skills

• Experience with platforms like:
  • Duck Creek