Dynamics CRM Architect (Techno Functional)

Introduction:

As a MS Dynamics 365 CRM Technical Lead, you will be the technical expert on a project implementation team and develop technical specifications for implementation, configuration, customizations, and enhancements of MS Dynamics 365 CRM. You will assist with CRM solution planning, analysis, designing, building, and testing. You will be considered the product expert that is also responsible for providing support in CRM issue escalation and resolution.

Responsibilities:

• Lead technical oversight for development and delivery of large-scale project deliverables
• Develop technical specifications for implementation, configuration, customizations, and enhancements of MS Dynamics 365 CRM
• Contribute to the development, maintenance, and enhancement of client systems
• Assist in the development of new features and troubleshoot and correct defects
• Work on creation/modification of D365 Objects, importing data, configuration of user roles, reports, and dashboards
• Provide support in CRM issue escalation and resolution

Requirements:

Required Skills:

• Communication
• Customer Facing
• Customer Relationship Management (CRM)
• Dashboard
• Dynamics
• IT Management
• Microsoft
• Microsoft Dynamics CRM
• Project Implementation
• Specification Gathering
• Supervision
• Testing