eCommerce Manager

About the Opportunity

We’re looking for a results-driven eCommerce Manager to lead and scale digital retail operations in a fast-paced environment. This is a key role focused on driving customer experience, revenue growth, and operational excellence across multiple online marketplaces.

What We’re Looking For

• Strong analytical mindset with advanced Excel skills
• Detail-oriented problem solver
• Ability to manage multiple marketplaces simultaneously
• Experience in fast-paced eCommerce environments

What You’ll Do

Marketing & Sales

• Drive growth across eCommerce sales channels (Canada & U.S.)
• Plan and execute digital campaigns (email, social, affiliate)
• Align eCommerce initiatives with broader brand strategies
• Analyze sales data to optimize funnels and profitability

Data & Performance

• Track key metrics (traffic, conversion, bounce rate, etc.)
• Deliver actionable insights through regular reporting
• Monitor competitors and industry trends

Pricing & Promotions

• Execute pricing and promotional strategies
• Ensure accuracy and resolve discrepancies
• Optimize merchandising for visibility and growth

Advertising & Optimization

• Manage and optimize ad campaigns to maximize ROAS
• Run self-serve ads to support product performance
• Report on campaign effectiveness

Leadership & Collaboration

• Lead cross-functional eCommerce teams (marketing, dev, CX)
• Collaborate with operations, IT, logistics, and product teams
• Partner with senior leadership to drive strategic results