ELECT - Technical Writer 4

About This Engagement

This engagement will require writing a style guide for a software development project. Applicants are required to submit a Technical writing sample with their application, preferably a style guide or similar product. Applications that do not include a writing sample will not be considered.

Duties and Responsibilities

• Translate complex concepts into clear, concise and accessible language for technical and non-technical audiences.
• Manage multiple documentation projects and meet established deadlines.
• Collaborate with developers, product managers, and subject matter experts to provide a written product for technical and non-technical audiences in support of an Agile development team, to include but not limited to user guides, API documents, and release notes.
• Maintain strong version control and documentation review practices.
• Ensure documentation complies with agency standards, accessibility requirements, and formatting guidelines.

Skill Matrix

Required

• 5 Years Minimum of 5 + years of experience in technical writing, preferably in a government or technology environment.
• 5 Years Expert in the use of MS Word, Google Docs, Confluence, or similar tools.
• 5 Years Proficiency with Adobe Acrobat, SnagIT, or similar tools for visuals.
• 5 Years Experience with Git or other version control systems at the contributor or read only level and documentation platforms such as GitBook or similar.
• 5 Years Understanding of Scrum/Agile methodology.
• 5 Years Familiarity with REST APIs, JSON, and software architecture concepts.
• 5 Years Ability to read code snippets.
• 5 Years Excellent written and verbal communication skills, clarity and attention to detail in written products.
• 5 Years Experience creating, editing, and maintaining technical documentation including manuals, user guides, standard operating procedure, and etc.
• 5 Years Ability to interview subject matter experts (SMEs) and distill complex information.
• 5 Years Experience with government documentation and standards and accessibility compliance.

Highly Desired

• 5 Years Familiarity with diagramming tools (Lucidchart, Draw.io, etc.) highly desired.
• 5 Years Basic knowledge of programming languages or IT systems.
• 5 Years Experience with UX writing is highly desirable.
• 5 Years Knowledge of programming languages, such as Markdown and HTML/CSS.
• 5 Years Experience writing for software products. (SaaS, desktop, or mobile)