EMPLOYEE RELATIONS OFFICER - KZN

Duties & Responsibilities

• Managing disciplinary, grievance, and incapacity processes in line with policy and legislation.
• Providing expert advice to management and employees on labour relations matters.
• Representing the company at CCMA and Bargaining Council proceedings.
• Monitoring the IR climate and recommending proactive interventions to maintain a stable work environment.
• Ensuring organizational compliance with labour legislation and collective agreements.
• Reviewing, updating, and implementing HR and IR policies and procedures.
• Guiding line management on best IR practice, standards and organizational policies.
• Building strong relationships with unions, shop stewards, and employee representatives.
• Supporting organizational engagement initiatives to strengthen workplace culture.
• Facilitating training and awareness sessions on ER processes and policies.
• Assisting with HR reporting and providing input into workforce trends.
• Contributing to investigations, audits, and organizational reviews.
• Supporting the broader HR team with ad hoc strategic projects.

Desired Experience & Qualification

• Bachelor’s Degree in HRM, Industrial Psychology, or equivalent.
• Advanced Diploma in Labour Law (advantage).
• Minimum 5 years’ experience as an Employee Relations Officer or equivalent in a unionized environment.
• Solid knowledge of disciplinary, grievance and incapacity procedures.
• Proven CCMA and Bargaining Council experience.
• Strong communication (bilingual recommended), analytical, and decision-making skills.
• High level of integrity and professionalism.
• Proficiency in MS Office Suite and Sage 300 People (advantage).

Interested candidates to send a detailed cv to admin@makwanirecruitment.co.za