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mimi

Service Engineer

Dayforce HCM

Canada · On-site Full-time 1w ago

About the role

About the Role

Transform process automation services as a dedicated Service Engineer. Engage in on-site installation, advice, and troubleshooting to elevate client operations and satisfaction.

The position encompasses various responsibilities, including system setups, customer training, and providing telephone support for automation challenges. You will actively manage maintenance contracts, uphold ISO procedures, and maintain reputable relationships within client operations. Your role is integral in troubleshooting to ensure seamless process automation functionality.

Key Responsibilities

  • Execute on-site installations and configurations
  • Offer customized training for technical staff
  • Provide expert troubleshooting for automation concerns
  • Manage customer maintenance contracts diligently
  • Uphold ISO standards in service delivery

Requirements

  • Engineering or Technologist degree in relevant field
  • Proven experience with process control systems
  • Proficient in MS Windows and Office Suite
  • Excellent oral and written communication skills
  • Background exposure in relevant industries required

Utilize your engineering expertise to drive client satisfaction and operational efficiency with high-quality process automation support.

Skills

MS OfficeMS Windows

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