Engineering Manager

About Mandarin Oriental

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences located in prime destinations worldwide, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

The Mandarin Oriental, Vienna, located in a historic building, offers 138 rooms and suites, an elegant restaurant, a sophisticated bar, as well as a spa with treatment rooms, a swimmingpool, and a fitness center. The property also features a selection of flexible meeting and banquet rooms, perfect for special occasions. The 22 exclusive residences on the top floors offer private rooftop access, outdoor terraces, and stunning city views, with direct access to hotel facilities and Mandarin Oriental’s legendary service.

About the job

Based at the Mandarin Oriental Vienna within the Engineering Department in Vienna, the Engineering Manager is responsible for various duties. The Engineering Manager reports to the Director of Engineering.

Responsibilities

As an Engineering Manager, you will be responsible for the following duties:

• Support the Director of Engineering in implementing technical standards, policies, and standard operating procedures to ensure safe and efficient hotel operations.
• Assume overall technical responsibility in a deputy capacity during the absence of the Director of Engineering.
• Contribute to the preparation of monthly KPI reports covering maintenance, energy consumption, and projects.
• Implement and ensure compliance with FLHSS procedures, including Business Continuity Management.
• Provide operational leadership and day‑to‑day coordination of internal and external engineering teams.
• Support the implementation and monitoring of preventive maintenance programs.
• Ensure compliance with all applicable legal and regulatory requirements and relay relevant information to the Director of Engineering.
• Assist the Director of Engineering with team leadership, scheduling, and development of the engineering staff.
• Ensure consistent implementation of the Legendary Quality Experience Standards within the technical department.
• Participate in performance evaluations and monitor labor costs.
• Support the advancement of digital processes and technical innovations within the department.
• Assist with telecommunications, safety, and emergency systems.
• Operate and maintain the Computerized Maintenance Management System (CMMS).

Qualifications

As a Engineering Manager, we expect from you:

• Clearly articulate and communicate the strategic vision of the group, hotel, and department.
• Be able to share the vision with others and actively involve them in its implementation.
• Constantly seek new and better ways to run the business and improve systems.
• Make decisions based on wisdom, experience, and sound judgment, embracing an “outside the box” mindset.
• Demonstrate high standards and values by consistently leading through commitment.
• Set correct priorities and quickly focus on multiple tasks as needed.
• Exhibit strong problem-solving skills and the ability to handle conflict situations effectively.
• Act with a customer-oriented mindset, building effective relationships with external clients.
• Provide clear instructions, set goals, and allocate workloads fairly. Ensure clear communication within the team.
• Assess people’s strengths and limitations and leverage team members’ abilities accordingly.

Our commitment to you

• Free meals: This initiative is designed to enhance employee well-being by providing convenient and nutritious meal potions throughout your day at work.
• Public transport ticket support (€461.00): As part of our commitment to promoting sustainability, we offer public transport ticket support.
• Learning & Development: Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay: When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness: Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

Salary

The collective minimum gross monthly salary for this position is €2.492,00. There is a willingness to offer a higher salary depending on qualifications and work experience.

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