Enterprise Account Manager (Marketing Agency Experience)

About This Role

This role sits at the intersection of enterprise client management, marketing analytics, and technical execution within a fast-scaling AI-powered data environment. You will be responsible for managing complex, high-value client relationships while ensuring successful delivery of advanced marketing data and analytics solutions. Acting as both a strategic advisor and hands-on project owner, you will guide clients in leveraging data platforms to improve marketing performance and decision-making. The environment is fast-paced, collaborative, and highly cross-functional, requiring strong coordination across sales, engineering, product, and professional services teams. You will also play a key role in identifying growth opportunities and expanding client partnerships. This position is ideal for an experienced agency-side professional who combines technical fluency with strong account leadership and a passion for customer success.

Accountabilities

• Manage end-to-end enterprise client relationships, ensuring successful delivery across the full lifecycle from onboarding to expansion.
• Act as a trusted advisor to clients, leveraging marketing analytics and AI tools to analyze campaign performance and generate actionable insights.
• Independently design and execute detailed project plans, coordinating resources and timelines in collaboration with internal teams and clients.
• Lead strategic client meetings, consultations, and workshops to align on goals, expectations, and delivery outcomes.
• Drive customer success by ensuring high-quality execution, adoption, and measurable value from delivered solutions.
• Collaborate closely with Sales, Engineering, Product, and Support teams to ensure seamless execution and alignment across stakeholders.
• Manage contract discussions, identify upsell opportunities, and support account growth and budget planning.

Requirements

• Fluent English with strong communication skills and the ability to confidently lead client conversations and workshops.
• 3+ years of experience in client-facing roles such as Account Manager, Project Lead, Sales Engineer, or Technical Account Manager.
• Minimum 3+ years of experience working within a marketing agency environment, ideally managing enterprise-level accounts.
• Strong understanding of marketing analytics, campaign performance, and data-driven decision-making.
• Working knowledge of SQL with the ability to query, validate, and troubleshoot data for analytics use cases.
• Strong project management skills with the ability to independently plan, coordinate, and deliver complex projects.
• Experience managing multiple stakeholders in fast-paced, cross-functional environments.
• Strong ownership mindset, proactive approach, and ability to independently solve customer challenges.
• Curiosity toward AI tools and willingness to explore new technologies is a plus.

Benefits

• Fully remote-first working environment.
• Competitive compensation package.
• Comprehensive medical and dental benefits.
• Unlimited paid time off and paid holidays.
• Professional development reimbursement to support continuous learning.
• Opportunity to work with leading enterprise brands and advanced AI-driven marketing technologies.
• High-impact role with ownership across the full client lifecycle.
• Collaborative and fast-paced startup environment focused on innovation and execution excellence.