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Enterprise Customer Success Manager

Gaggle

Cary · flexible Full-time Senior $80k – $100k/yr 1w ago

About the role

About

A technology firm in education seeks an experienced Enterprise Customer Success Manager to oversee customer satisfaction and growth across North Carolina.

Responsibilities

  • Managing relationships with districts
  • Optimizing engagement strategies
  • Ensuring successful renewal processes

Requirements

  • Over 7 years of experience in customer success or account management, preferably within K-12 education
  • Strong consultative skills

Other

The role requires travel within North Carolina, with a focus on maximizing district impact and value.

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