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Enterprise Customer Success Manager

Orca Ai Ltd

Singapore · On-site Full-time Senior 3mo ago

About the role

About

A maritime technology firm is seeking an experienced Enterprise Customer Success Manager in Singapore. This role involves managing a portfolio of high-value customers throughout the entire lifecycle, ensuring they achieve measurable business outcomes. The company values innovation and customer-centricity, aiming for a significant impact in maritime operations.

Responsibilities

  • Managing a portfolio of high-value customers throughout the entire lifecycle
  • Ensuring customers achieve measurable business outcomes

Qualifications

  • Strong background in B2B SaaS
  • Excellent stakeholder management skills
  • Experience working directly with senior executives

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