Enterprise Release Manager

About

With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us. At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization: they bring their best to work every day. And that's why we mean it when we say we put our people at the centre of everything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.

Responsibilities

• Reporting to the Agile Practice Manager, plan, coordinate, and manage enterprise releases across multiple business units and technology platforms.
• Own the end-to-end release process, including planning, scheduling, and coordinating releases across enterprise systems using all project management methodologies.
• Define and enforce release governance, frameworks, and best practices to ensure consistency and quality.
• Manage release calendars, dependencies, and resource allocation across multiple projects and environments.
• Coordinate with development, QA, UAT facilitator, infrastructure, and business teams to ensure readiness for deployment.
• Partner with architecture and operations teams to ensure technical feasibility and operational stability of releases.
• Oversee risk identification and mitigation strategies for releases, including rollback plans and contingency measures.
• Ensure compliance with ITIL processes, change management policies, and security standards during release cycles.
• Support continuous improvement initiatives for release management and delivery frameworks.
• Track and report release metrics, providing transparency to leadership and stakeholders.
• Facilitate Portfolio Release Enterprise Planning (PREP) sessions to prioritize and bundle deliverables for maximum business impact.
• Drive value realization by coordinating enterprise-wide releases that accelerate benefits and support OTIP’s hybrid Ogile (Agile + Waterfall) methodology.
• Develop integrated release plans aligned with timelines across all projects in the portfolio and organizational priorities.
• Manage scope, quality, and communication across projects impacting releases.
• Facilitate release readiness reviews and post-release retrospectives to drive continuous improvement.
• Manage project scope, quality, resources and communications and identify and manage risks and issues effectively.
• Guide and coach project teams through development and monitoring of risk approaches.
• Manage change and competing demands and determine impact on budget, time and risk using fact-based metrics and assumptions.
• Manage project timelines to an appropriate level of detail.
• Develop and maintain relationships and effectively communicate with project owners such as leadership teams and key business stakeholders.
• Facilitate, participate and/or lead review sessions with leaders to identify necessary support or action to ensure successful delivery of projects.

Qualifications

• Project Management Professional (PMP), Agile certifications (e.g. SAFe-RTE), ITIL or equivalent certification preferred.
• University degree in a related field preferred.
• Minimum 5 years’ experience in release management, project management, or IT delivery roles within enterprise environments.
• Proven experience managing complex release cycles across multiple platforms and technologies.
• Strong understanding of Enterprise IT processes, governance frameworks, and technology implementation practices.
• Demonstrated experience managing complex projects across differing sectors within the business.
• Excellent communication, facilitation, and stakeholder management skills.
• Ability to work in an environment where project processes and frameworks are in early stages of maturity.
• Ability to work in a fast-paced environment with shifting priorities and multiple dependencies.
• Strong problem-solving skills and ability to manage risk effectively.

Benefits

• Defined benefit pension plan for a financially confident retirement.
• 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario).
• Access to a wealth of learning resources, including LinkedIn Learning for professional development.
• Flexible work-from-home and hybrid options.
• Comprehensive mental wellness support.