Entry Level Customer Success Opportunity

About

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and job placement services, and personalized coaching and mentorship through four unique career pathways. Year Up United participants also receive an educational stipend.

If you’re someone who’s passionate about building relationships or has an entrepreneurial mindset and are looking to gain exposure to running a business, the Customer Experience job training pathway could be the right fit for you.

The Customer Experience pathway combines technical and professional training in Banking or Customer Success, with access to internships and job placement support through our industry‑leading talent placement firm YUPRO Placement. Your internship will be at BNY Mellon in Pittsburgh.

Eligibility

You can apply to Year Up United if you are:

• A high school graduate or GED recipient
• Eligible to work in the U.S.
• Available Monday‑Friday throughout the duration of the program
• Highly motivated to learn technical and professional skills
• Have not obtained a Bachelor's degree
• You may be required to answer additional screening questions when applying

What You Will Gain

• Product and service knowledge
• A customer‑centric mindset
• Comprehensive finance training and development
• Professional business and communication skills
• Interviewing and networking skills
• Resume building
• Ongoing support and guidance to help you launch your career

During the internship phase, Year Up United students earn an educational stipend of $525 per week.

Career Growth Paths

• Financial advisory
• Sales specialist
• Product Support
• Sales operations and analytics
• Patient Services

Outcomes

• 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation.
• Employed graduates earn an average starting salary of $53,000 per year.