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Principal Customer Success Executive

ServiceNow

Canada · On-site Full-time Lead 1w ago

About the role

About Us

A leading tech firm is looking for a Principal Customer Success Executive in Toronto, Ontario.

Role Overview

This role involves overseeing post-sale customer relationships to enhance satisfaction and retention.

Responsibilities

  • Overseeing post-sale customer relationships to enhance satisfaction and retention.
  • Leading complex transformations.
  • Improving customer engagement strategies.

Qualifications

  • Canadian citizenship.
  • Minimum of 15 years in client-facing roles.
  • Significant experience working with C-suite executives.
  • Significant experience integrating AI into business processes.

Compensation & Benefits

Salary and benefits will be competitive.

Skills

AI

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