Senior UX Researcher/Strategist

Background

They need to improve information management for their labs (drug development); infor like raw materials used, state of materials testing, etc.

They have rolled out/onboarded a system to 1 lab to test process; want to pressure test how well that addresses needs in test lab, and also understand needs of 29 other labs.

Ask of this consultant:

1. Conduct assessment of initial agile product team (1 stood up) - processes, etc/ team stood up 5 mos ago; how did it go, areas for improvement, etc

2. Conduct end user research (tech and supervisor in each of 30 labs = 60 interviews) - what are needs, who uses output, how are results measured, what are gaps with current SW system. There in existing new software system, but only a few of the labs use it, so ask is to assess gaps versus SW and determine needs for other labs not using SW

3. Lead the Jr.