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Senior Technical Writer

Petal

Vancouver · Hybrid Full-time Senior 1w ago

About the role

About

Enhance user interactions as a Senior Technical Writer focused on healthcare software. Create concise documentation and apply UX writing best practices in a supportive hybrid work environment.

This senior-level position tasks you with producing comprehensive documentation that aids healthcare professionals. You'll manage multiple projects and improve content efficacy using analytics tools. Collaborating with delivery and UX teams, you'll clarify complex concepts and ensure documentation aligns with user needs through diligent quality audits and feedback incorporation.

Responsibilities

  • Create and maintain comprehensive software documentation
  • Oversee peer review processes and editorial standards
  • Implement user feedback and audit cycles for quality
  • Leverage analytics tools to streamline documentation
  • Work closely with teams to document intricate ideas

Requirements

  • 7+ years of technical writing experience in software
  • Degree in communications, journalism, or similar
  • Proficient in Agile methodologies
  • Strong background in UX writing and API documentation
  • Knowledge of content optimization tools

Utilize your writing skills to positively impact user interactions and product usability in the evolving healthcare sector.

Skills

API documentationAgileUX writing

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