Facilities Manager, Hospitality

Facilities Manager, Hospitality

Reporting to: General Manager

Main Purpose of the Role

The Facilities Manager is responsible for implementing and managing maintenance best practices, ensuring smooth, efficient, and cost-effective operations across hotels, restaurants, and conference facilities.

Key Duties and Responsibilities

• Oversee, manage, and maintain all areas relating to maintenance to support effective operations.
• Plan, supervise, and conduct maintenance schedules for all equipment.
• Collaborate with operational managers and heads of departments to resolve maintenance requests timeously, ensuring accurate record-keeping and feedback.
• Develop and implement a preventative maintenance program in line with safety regulations and best practices.
• Ensure safe and secure usage of all equipment and facilities.
• Manage, train, guide, and develop maintenance staff to meet required competency standards.
• Prepare and manage the annual maintenance budget, including CAPEX, materials, machinery, and labour.
• Allocate preventative maintenance and repair work orders and monitor quality and completion timelines.
• Ensure compliance with all relevant facility regulations and safety standards.
• Develop specifications for service contracts and manage contractors and service providers.
• Build and maintain relationships with external stakeholders, authorities, and suppliers.
• Source competitive quotations and maintain an approved supplier base.
• Plan and oversee renovation, construction, and refurbishment projects.
• Ensure projects are delivered on time, within scope, and within budget.
• Implement initiatives to reduce energy consumption and improve facility sustainability.
• Monitor utility usage and implement cost-saving measures.

Minimum Requirements

• Tertiary qualification in Facilities Management, Maintenance, Engineering, or a related field.
• Experience in the hospitality industry is advantageous.
• Strong knowledge of maintenance procedures and hygiene standards.
• Proven experience leading and developing a maintenance team.
• Proficiency in Microsoft Office applications.
• Experience with CAPEX and operational budgeting.
• Experience in preventative maintenance planning and execution.
• Valid driver’s licence.
• Knowledge of HVAC and other building systems.
• Strong leadership, organizational, and problem-solving skills.