Federal Program Manager

About DTC Global Services LLC

DTC Global Services is a leading IT Services company dedicated to delivering innovative solutions and exceptional service to our clients.

Why work with us?

We are a FORCE!

• Family - We focus on the well-being of our families
• Open - We welcome new ideas and accept we can learn from our differences
• Respect - We will treat everyone with the utmost respect
• Community - We will devote ourselves to giving back to our communities
• Excellence - We will always give our best effort regardless of the task

Job Summary

• Serve as the primary point of contact for all program-level communication, deliverables, and performance reporting.
• Lead planning, execution, and oversight of multiple task orders to ensure compliance with federal policies, schedules, and quality standards.
• Manage program scope, budget, and resources to achieve mission-aligned outcomes and performance excellence.
• Drive adoption of Agile, DevSecOps, and Continuous Improvement methodologies across delivery teams.
• Maintain proactive communication with Contracting Officers (COs), CORs, and client leadership to ensure clarity and responsiveness.
• Facilitate post-award, quarterly, and ad-hoc meetings to review metrics, risks, and improvement opportunities.
• Coordinate with associate contractors (ACAs) to foster collaboration in multi-vendor environments.
• Lead a high-performing team of engineers, analysts, and project managers through mentorship, coaching, and accountability.
• Oversee recruitment, onboarding, and retention efforts to maintain delivery continuity.
• Deliver timely and accurate reports, including status summaries, performance metrics, labor and cost tracking, and SCRM documentation.
• Ensure compliance with ISO 9001, DCAA, and federal cybersecurity (FISMA, DFARS, CMMC) standards.
• Support capture and proposal efforts for recompetes and new task orders, contributing technical writing, staffing strategies, and past performance inputs.
• Identify and pursue opportunities to expand DTC's federal footprint through innovation, client engagement, and superior performance.

Required Skills/Experience

• Proven success overseeing multi-million-dollar federal programs.
• Strong understanding of federal acquisition, contracting, and reporting processes.
• Experience leading cross-functional teams using Agile, DevSecOps, or ITIL methodologies.
• Exceptional communication and interpersonal skills with all levels of stakeholders.
• Demonstrated leadership in team development, resource management, and delegation.
• Familiarity with CIO-SP3, GSA MAS, 8(a) STARS III, or similar federal vehicles preferred.

Education

• Bachelor's degree in computer science, Information Technology, or a related field.
• Minimum 8 years of experience managing federal technical programs, preferably with the Department of State.
• PMP or equivalent program management certification required; ITIL v4 and/or Agile (SAFe, Scrum) certifications preferred.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Clearance

• Ability to obtain Public Trust Clearance

Location

• DC Metro Area
• Periodic onsite client visits
• Periodic visits to headquarters (Tampa)

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company match.
• Professional development opportunities and continuous learning.
• Flexible work environment and work-life balance initiatives.