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Field Engineer

CTS Consulting & Technical Support

Orléans · On-site Full-time Mid Level 1mo ago

About the role

About CTS Consulting & Technical Support

CTS Consulting & Technical Support is an engineering consulting and design office company. The real attention we pay to our consultants and the personalized follow-up of their careers are among the foundations of CTS Consulting & Technical Support.

Under the CTS brand, 8 autonomous, regional, and specialized entities deploy Experts, Technicians, and Engineers on major industrial programs.

Your Role

Ready to become the technical pivot for large-scale industrial projects? We are looking for our future Field Engineer to join a major player in the high-tech industry. This position is a key opportunity for a profile who wishes to combine analytical expertise and operational presence. You will be responsible for resolving technical issues in the field and ensuring the fluidity of logistical flows.

Your Missions:

Expertise and Management

  • Field Technical Support: You intervene directly to resolve technical difficulties and clear uncertainties encountered during service delivery.
  • Engineering and Methods: You carry out support activities for studies, industrialization, and configuration management for complex programs.
  • Performance Management: You monitor activity via Excel dashboards (macros) and rigorous KPI management.
  • Demand Management: You master customer forecasts and actively participate in planning reviews (SOP process).
  • Digital Interface: You navigate customer portals and ensure data updates in the ERP (MFG Pro type).

Qualifications:

Education

  • Engineering degree (or technical Master's degree), you have a solid understanding of Supply Chain processes (Sales Administration, Planning, Purchasing).

Technical Proficiency

  • You are recognized for your expertise in Excel and your ability to quickly adapt to new integrated management tools.

Soft Skills

  • Autonomy, rigor, and proactivity in reporting blocking points are essential for success in this cross-functional environment.

Clearance

  • Given the nature of the projects, specific clearance is mandatory for this position.

Skills

ExcelMFG Pro

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