Field Service Engineer II

About

We are taking open applications for Field Service Engineer roles within the Electron Microscope field!

At this time, we are open to applications for upcoming roles expected in February/March across Italy, France & Germany. We are gathering interest for future opportunities across these locations and more broadly across Europe. If you express interest, we will review your application and the Talent Acquisition team may contact you when the role becomes available or sooner. Please note that it might be several weeks until someone contacts you and the first contact is usually via email.

When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

The Materials and Structural Analysis (MSD) Electron Microscopy (EM) business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries and ultimately change the world. The MSD Electron Microscopy (EM) business designs, manufactures, and supports the broadest range of high-performance microscopy workflow solutions that provide images and answers in the micro-, nano-, and picometer scales.

Responsibilities

• Manage and complete more complex service tasks independently.
• Ensure compliance with safety and regulatory standards.
• Ensure accurate and detailed service reports are generated.
• Provide expertise and recommendations on technical issues.
• Collaborate with clients to understand their needs and tailor solutions.
• Offer technical training support to Field Service Engineer I.
• Participate in work schedules creation with colleagues and/or management.
• Provide sales leads and feedback to support teams.

Qualifications

• Bachelor’s degree or higher in mechatronics, electronics/engineering, or equivalent.
• 2-5 years of experience in a related field.
• University degree with some experience of hands-on technical experience installing, troubleshooting and repairing complex analytical instruments, ideally of Electron-Microscopes or similar technology.

Knowledge, Skills, Abilities

• Analytical troubleshooting and problem-solving abilities.
• Interest in technology and IT trends.
• Knowledge of electron microscopes is an advantage.

Physical Requirements / Work Environment

• Able to lift 40 lbs. without assistance.
• Excellent hand-eye coordination and manual dexterity.

Benefits

• Competitive remuneration.
• Annual incentive plan bonus.
• Healthcare.
• A range of employee benefits.
• Employment with an innovative, forward-thinking organization.
• Outstanding career and development prospects.
• Exciting company culture that stands for integrity, intensity, involvement, and innovation!