French-speaking Customer Success Specialist

About

Join a fast-growing global technology company helping businesses successfully adopt digital tools and solutions. We are looking for a French-speaking Customer Success Specialist to guide customers through onboarding and ensure they gain maximum value from the platform.

This role focuses on customer onboarding, product demonstrations, and driving adoption — not sales.

If you enjoy working with customers, presenting solutions, and helping companies successfully implement digital tools, this opportunity offers strong professional growth in an international environment.

What You'll Do

• Conduct customer onboarding sessions and product orientation
• Deliver demos and presentations using prepared materials
• Help customers implement the solution over a 5–10 week adoption period
• Tailor the platform setup to customer needs
• Monitor customer adoption and engagement rates
• Share best practices to ensure successful product usage
• Collaborate with internal teams to improve customer experience

What We're Looking For

• C1/C2 French (mandatory)
• English B2 or higher
• Comfortable presenting and speaking on camera
• Strong communication and customer engagement skills
• Technically confident with digital tools and platforms
• Ability to guide customers through structured onboarding processes

Salary & Bonus

• Base Salary: €1,687.26/month (×12)
• Quarterly Bonus: €728.59
• Estimated total compensation: €1,687 – €1,930+ monthly equivalent depending on bonus

Benefits

• 20 days annual leave
• Birthday day off
• Volunteering day
• Sports card
• Health & dental insurance
• €50 net monthly food allowance
• LinkedIn Learning subscription

Relocation Support (Sofia)

• Up to €250 travel reimbursement after 6 months
• 10 nights hotel accommodation in Sofia city center (breakfast included)
• Salary advance support