Full Stack Developer (Expert) (ServiceNow) 2612

ESSENTIAL SKILLS

• Deep, hands‑on ServiceNow expertise (beyond configuration)
• Strong background in IT Service Management (ITSM) and ITIL® v4
• Solid experience with CSDM 5 and CMDB architecture
• Integration expertise: Kafka, REST APIs, NOW API, Active Directory
• Advanced UI experience with UI Builder, Service Portal Designer, Themes & Widgets
• Ability to work independently, challenge weak designs, and make sound architectural decisions
• A disciplined approach to documentation and platform governance

QUALIFICATIONS/EXPERIENCE:

• Fluent English-speaking, including Business reading and writing
• Information Technology Qualification
• ServiceNow Certified Systems Administrator
• ServiceNow Certified Application Developer
• Minimum of 5 years working experience in IT, specifically ServiceNow
• Team-Player (working in an international environment and team)

ADVANTAGEOUS SKILLS:

• German speaking
• Scaled Agile SaFE Certification
• ITIL V4 post-Foundation Certification (e.g. Create, Deliver and Support – CDS)
• Previous IT experience in the form of MCSE, Network Switching, Active Directory, SMTP
• Previous IT experience with IT Security and Firewalls/Port configurations
• ServiceNow Certified Implementation Specialist (CIS), ITSM, CMDB, PA, PI

SOFT SKILLS:

• Excellent Communication skills
• Ability to relate to a variety of stakeholders at different organisational levels
• Strong interpersonal skills, including Intercultural understanding
• Able to work under pressure and be resilient in stressful situations
• Must be self-motivated and open to learn independently
• Proactive and be able to provide new ideas for improvement of processes
• Flexibility to take up different tasks in the team and be a team player
• Have a Knowledge Sharing mentality to help and upskill fellow colleagues