Full Stack Tech Support Developer

About

TouchBistro is a comprehensive restaurant management solution built to help restaurateurs streamline operations, boost sales, and elevate the guest experience. We're currently on the lookout for Full Stack Developers to join our team. Our software powers many of the bars, cafes and restaurants you know and love—especially across Canada and the United States. Working with us means you'll likely see the impact of your work on your next coffee run or night out at your favourite restaurant. The restaurant industry moves quickly and so do we. We deploy our changes a dozen times a day and we use our world‑class dev tooling and observability to ensure our speed is an asset to our customers.

Every day we "Fix it, Ship it, Own it". As a team of iOS, Android and Typescript developers, we frequently come together to solve challenging problems and innovate in ways that our product managers love and our customers are excited about. Our team values continuous improvement: let's grow our skills and improve our software a little every day.

TouchBistro is an all‑in‑one Point‑of‑Sale and restaurant management system that makes running a restaurant easier. We have powered more than 29,000 restaurants around the world, and we know that while passion is plenty in the restaurant industry, time and money usually aren't. Providing the most essential front of house, back of house and customer engagement solutions on one easy‑to‑use platform, TouchBistro helps restaurateurs streamline and simplify their operations, increase sales, drive revenue, and deliver a stellar guest experience.

Requests for accommodation due to a disability can be made at any stage of the recruitment process.

Role Overview

Build product features to be proud of on a TypeScript‑first stack consisting of a Next.js frontend and a Node.js/Express/Postgres backend, all hosted on AWS.

Collaborate with other teams to ensure that our customers are able to seamlessly use our product across multiple integrations and software upgrades.

Let's try out a proof of concept with a few customers. Use AI tools like Cursor and ChatGPT to automate toil and help us do our best work.

Responsibilities

• Build product features on a TypeScript‑first stack (Next.js frontend, Node.js/Express/Postgres backend) hosted on AWS.
• Collaborate with other teams to ensure seamless customer use across multiple integrations and software upgrades.
• Conduct proof‑of‑concept work with customers, leveraging AI tools such as Cursor and ChatGPT to automate toil.

Requirements

• 3+ years of full‑stack experience building and supporting software in production

• Experienced in building REST‑based web services (we use Node.js, Typescript, and OpenAPI)

• Experience with robust test patterns for CI/CD builds and post‑deployment verification

• Solid understanding of relational databases, including data modeling, normalization, basic performance optimization through indexes (we use Postgres)

• Experience with mobile development, especially React Native, Kotlin or Swift/ObjC

• Experience in another area of product development, like customer support, quality assurance, test automation

Benefits

• Health, Dental, and Vision Benefits
• Flexible Health and Wellness Plan
• Parental Leave & top up
• Employee Assistance Program