Functional Analyst (French Speaker)

Job Summary

We are seeking a Functional Analyst with strong experience in business analysis, functional testing, stakeholder collaboration, and SAFe environments. The consultant will work closely with Product Owners, development teams, and business users to analyze business needs, document requirements, support testing activities, and ensure smooth operation and adoption of enterprise tools such as Planisware and related systems.

Mandatory Qualifications / Must-Haves

• Bachelor’s degree in a relevant field or equivalent experience
• Minimum 4 years of experience as a Functional Analyst within an IT department
• Experience working on projects requiring an advisory role and strong collaboration/teamwork skills
• Experience working in at least one SAFe environment
• Strong analytical, problem-solving, and communication skills
• Ability to work effectively in evolving environments with multiple priorities
• French-speaking / strong French communication skills required

Preferred / Asset Qualifications

• SAFe Certification
• Knowledge of Planisware, ServiceNow ITSM, SAP, Microsoft 365, or other SAFe project management tools
• Knowledge of Azure Employee Directory (Entra ID)

Key Responsibilities

• Analyze and document business requirements and identify impacts
• Create use cases and define acceptance criteria
• Support Product Owners and validate deliverables against business expectations
• Perform functional, smoke, unit, and integration testing
• Troubleshoot incidents and collaborate with technical/vendor teams for resolution
• Serve as the main point of contact for Planisware user support and clarification requests
• Maintain and update runbooks according to process and tool changes
• Manage and oversee user access rights