General Manager - Engineering / Mining Enviroment

Role Purpose

The General Manager is responsible for the overall daily management of the company, ensuring smooth coordination between the oil laboratory, sales team, safety department and operations. The role focuses on driving sales growth, operational efficiency, client satisfaction and regulatory compliance while maintaining a high-performance culture.

Minimum Requirements

• STEM Degree (Engineering, Chemistry, Data Science, or similar)
• Minimum 5 years management experience
• Experience in technical services, engineering or industrial environments advantageous
• Valid driver’s license
• Strong Microsoft Excel and reporting skills

Key Responsibilities

Operational Leadership

• Oversee daily activities across all departments
• Ensure efficient coordination between lab, safety, sales and operations
• Remove operational bottlenecks
• Ensure work orders are completed on time
• Improve company processes and productivity

Sales Management

• Ensure monthly sales targets are achieved
• Monitor individual sales performance
• Drive new business development
• Ensure client retention and satisfaction
• Hold sales accountability meetings

Client & Supplier Relations

• Visit key clients weekly
• Maintain strong client relationships
• Resolve escalated client issues
• Maintain strong supplier relationships
• Negotiate pricing and service agreements where required

Safety & Compliance Management

• Ensure safety files are completed on time
• Balance safety workload with operational needs
• Prioritize safety work based on project urgency
• Ensure compliance without unnecessarily delaying operations
• Support safety officer with planning and prioritization

Team Management

• Lead department staff
• Manage performance expectations
• Support staff productivity
• Resolve departmental conflicts
• Build a culture of accountability and teamwork

Business Growth

• Identify new revenue opportunities
• Improve internal processes
• Support strategic growth initiatives
• Assist director with business planning

Key Performance Indicators (KPIs)

Sales

• Monthly revenue targets achieved
• New client acquisition
• Client retention rate

Operations

• Work completion turnaround time
• Reduction of project delays

Safety

• Safety files completed on schedule
• Compliance maintained

Leadership

• Department productivity
• Staff performance improvement

Required Competencies

• Strong leadership ability
• Strong decision-making skills
• Strong communication skills
• Ability to manage pressure
• Strong organizational ability
• Commercial mindset
• Problem solving ability

Success Indicators

Success in this role will be measured by:

• Consistent achievement of sales targets
• Efficient coordination between departments
• Strong client relationships
• On-time completion of safety files and work orders
• Improved operational efficiency
• Business growth

Authority Level

The General Manager has authority to:

• Direct daily operational activities
• Set departmental priorities
• Approve operational schedules
• Escalate resource needs to director
• Implement process improvements

Ideal Leadership Profile

We are seeking a strong, technically capable leader who can balance operational demands, compliance requirements and sales growth while maintaining strong relationships with staff, clients and suppliers.

Consultant: Angie Botes - Dante Personnel Greenstone Apply via our website

If you do not hear from us within 5 days, please accept that your application was unsuccessful