Genesys Cloud CX Solution Architect

About

Dice is the leading career destination for tech experts at every stage of their careers. Our client, ASCII Group LLC, is seeking the following.

Role

We have a position which is suitable to your skillset. Please go through the below JD and let me know your interest.

Responsibilities

• Design scalable and secure Genesys Cloud CX solutions based on business needs.
• Design and implement AI powered IVA solutions

Qualifications

• Strong expertise in Genesys Cloud CX architecture and configuration
• Proficiency in APIs, Web Services (RESTful, JSON, OAuth)
• Knowledge of scripting languages (JavaScript, Python, PowerShell) for automation.
• Good experience on Genesys Cloud CI/CD and DevOps