Global Marketing Communications Team Leader

Global Marketing Communications Team Leader

Posted: 27/03/2026
Closing Date: 01/05/2026
Job Type: Permanent - Full Time
Location: Head Office - West End
Job Category: Marketing

About Us

Be part of a fast-growing, highly successful global finance business that does things differently. Our finance product portfolio is a mix of established and new products that help hospitality businesses get started and grow. We are genuinely committed to helping our customers achieve their dreams, and we’ve already invested more than $2bn in the hospitality industry globally.

We are excited about our future and we are really excited about yours.

About the Opportunity

We’re looking for a Global Marketing Communications Team Leader to lead lifecycle marketing that drives awareness, engagement and retention across SilverChef Group’s partner and customer audiences.

Balancing strategy with hands on delivery, you’ll own content and lifecycle communications across owned and earned channels. Using Salesforce Marketing Cloud you’ll deliver integrated, data driven campaigns across our customer and partner journeys. Shape the next phase of SilverChef’s growth by partnering with external agencies, internal stakeholders and leading a team who support partner & customer marketing and creative production.

Your key contributions will include

• Leading lifecycle marketing across email, SMS, web and social
• Owning global content and communications across owned and earned channels, ensuring brand consistency and impact
• Partnering with agencies and internal teams to deliver brand‑aligned campaigns
• Leading reputation and review management activity
• Using performance insights and data to optimise messaging and channels
• Coaching and supporting a small, high‑performing team
• Planning and prioritising activity to support growth across the customer and partner journey

What You’ll Need to Succeed

• 5+ years’ experience in marketing communications, lifecycle or campaign marketing in a similar role
• Hands‑on experience with marketing automation platforms (e.g. Salesforce Marketing Cloud, HubSpot, Marketo)
• Strong copywriting, editing and verbal communication skills
• Experience briefing, managing and collaborating with external agencies
• Confidence working with data and performance insights (e.g. Google Analytics, Power BI)
• Strong organisational skills with the ability to balance planning and execution
• Experience leading a small team in a marketing environment
• Tertiary qualification or equivalent industry experience
• Familiarity with tools such as Microsoft Office and Canva

The Perks

• We offer a competitive salary and a range of flexible working options to support a positive work/life balance for all our people.
• SilverChef ranked #1 Top Inspiring Workplace in Australasia 2024 and among the top ten in the AFR’s Best Places to Work 2024.
• We invest in your personal and professional development.
• We are a high-growth company focused on career development for our people - 19% of our people were supported to achieve a promotion, secondment, or internal move during FY2024.
• We are a purpose and values-led business, where the right attitude and behaviours are valued alongside performance, creating a vibrant, positive and supportive workplace.
• SilverChef is a Certified B Corp – part of a movement of businesses that balance profit with purpose.

Our Commitment to Diversity

SilverChef provides a welcoming environment where our people can bring their authentic selves to work each day. We value diversity of culture, ethnicity, race, gender identity, nationality, age, colour, religion, disability, sexual orientation and beliefs – because diverse perspectives make for better decision-making, enhanced problem-solving and brilliantly creative teams.

Application

Don’t miss out on this fantastic opportunity, apply now

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