Growth Account Manager- Health Insurance

About

Plans, organizes and carries-out strategic sales and lead generation within assigned territory. Develops and maintains new client business relationships to increase the adoption of provider network and on-site clinics for self-insured employers; and occupational health services and wellness services for fully-insured and self-insured employers. Cross sells and expands opportunities to existing clients.

Job Responsibility

• Promotes awareness and use of products and services to prospective organizations including self-insured and full-insured employers throughout the New York metropolitan area.
• Work assignments involve moderately complex to complex issues where the analysis of situations or data requires in-depth evaluation of variable factors.
• Regularly exercises independent judgment when selecting methods, techniques for obtaining results, and making recommendations to clients.
• Plans, organizes and carries-out presentations and group events for executives, benefit plan managers, brokers and general agents.
• Identifies areas for possible improvements and addresses problems within scope of responsibility.
• Establishes, builds and maintains positive, professional relationships and interaction at all decision levels.
• Maintains a highly credible and professional profile within the industry to promote excellent customer and broker experience.
• Maintaining relationship with clients through:
  • Identifying customer’s needs,
  • Working with Northwell Health resources to craft a solution proposal,
  • Continuing use of Northwell Direct products and services through knowledgeable use of comparisons and contrasts with other providers,
  • Providing after-sales service.
• Coordinates sales related efforts between client human resource departments and the various Northwell Health departments.
• Acts as a resource to implement and organize Northwell Direct projects and opportunities.
• Manages communication and training needs for new group onboarding process with client.
• Work is performed without direction. Exercises considerable latitutude in determining objectives and approaches to assignments.
• Work is evaluated upon completion to ensure that results and objectives have been met.
• Communicates issues, concerns and problems in a solution oriented manner.
• Maintains related records.

Job Qualification

• Bachelor’s Degree or equivalent, required.
• Knowledge of Marketing and Sales concepts, required.
• Minimum of 3-5 years progressively related sales experience including experience with products, services, operations, customer service, marketing and sales techniques.
• May have some functional supervision duties and tasks (e.g. project management)
• Solid Microsoft based experience with presentation applications, required.
• Strong verbal and written communication skills, required.

Job Preferences

• Experience with Health Insurance
• Experience with TPA(third party admin)
• MGU (managing general underwriter) experience
• Experience building strong client and broker relationships
• Experience developing account management strategies and coordinating with internal and external teams to deliver solutions that meet clients' needs in order to retain and grow existing accounts
• Experience with being a liaison between clients and cross-functional internal and external teams to ensure the timely and successful delivery of solutions according to customer needs
• Experience serving as the point person between Third Party Administrators, Benefit Consultants, and the HR/C-Suite at the client level
• Experience working with Benefit design, Claims/Eligibility questions, Communications to employees/providers during open enrollment and throughout the plan year, Support TPA account management for renewal distribution and negotiations with the plan vendors (Stop loss, PBM, etc
• Payer, occupational health or wellness services experience preferred.
• Combined Sales & Account management experience preferred

Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).